This is a working alpha and has limited functionality. Service data shown is accurate as at the time it was published.

Performance Dashboard overview

The Performance Dashboard makes data open and accessible by measuring the performance of Australian government services against the Digital Service Standard.

This promotes government transparency and helps drive the ongoing improvement of government services — for all Australians.

6
service
dashboards

There are 4 key performance indicators that government services are required to publish on the Performance Dashboard.

User satisfaction

The overall satisfaction rate with the service.

Cost per transaction

The estimated cost to government, per transaction, for administering the service.

Digital take-up

The adoption rate for the digital service.

Completion rate

The overall rate of completion for users of the service.

6
service
dashboards

Service dashboards