Loading...

Dashboard information

What is the ATO Community?
ATO Community facilitates peer-to-peer support for tax and super enquiries in an open, online and moderated environment. The platform allows clients to clarify and confirm their understanding of tax and super content in relation to their specific circumstances through self-service.
Cost per transaction
Cost per number of unique visitors viewing one or more content pages (threads or knowledge base articles) ($). This is calculated by dividing the number of unique visitors to content pages by the monthly operating cost.
User satisfaction
Users who indicated they were satisfied & very satisfied with experience on ATO Community.
Digital take-up
Growth of unique visitors per month (%).
Completion rate
Total unique visitors who visited one or more content pages (threads or knowledge base articles) (%).