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Dashboard Information

What is the Digital Marketplace?
As part of the National Innovation and Science Agenda, the DTA is delivering the Digital Marketplace. The current Beta release provides a richer and simpler environment for technology procurement, enabling businesses, especially SMEs and start-ups, to provide specialist digital services to government. The vision is to create an end-to-end digital environment that accommodates the level of simplicity, creativity and structure appropriate to each procurement interaction.
Who is the user group of the Digital Marketplace?
Local, state and federal government buyers and sellers of digital services are the primary user groups.
Metrics related to the activity of businesses on the Marketplace
On 28th February 2017, the Digital Marketplace invited digital businesses from across Australia to register and create their digital shopfront to government. You can view the number of applicants in each digital service area along with business identifiers including size, type and diversity group on the Digital Marketplace.
User satisfaction
Buyers and sellers are asked to rate the level of difficulty after completing key transactions on the Digital Marketplace. Responses are scored: Easy = 100, OK = 50 and Difficult = 0. The figure shown is the average of all responses for the month.
Cost per transaction
Cost per transaction measures the cost of delivering the Digital Marketplace each time a user views the site. It is calculated by the number of sessions against the total cost of developing, supporting and iterating the Marketplace including operations and management. The Marketplace is operating within a DevOps cycle where the team iterates features based on user feedback and continuously releases working software.
Digital take-up
Digital take-up measures the percentage of Principal Entities in the Australian Government Organisations Register that have published an opportunity on the Digital Marketplace. This includes Non-corporate Commonwealth entities, Corporate Commonwealth entities and Commonwealth Companies. The register can be found at https://www.directory.gov.au/reports/australian-government-organisations-register
Completion rate
Completion rate measures the number of contracts awarded (as reported on Austender) against the number of opportunities published by agencies that are required to report on Austender. The number of contracts is the total count of contract notices on Austender with standing offer numbers SON3364729 or SON3413842.